Deficiency Records for Highland Manor Rehabilitation and Nursing Center

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Updated as of February 01, 2019

This is not the most recent data for Highland Manor Rehabilitation and Nursing Center. For the most recent information, click here.

A list of the most recent deficiencies for Highland Manor Rehabilitation and Nursing Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2018-09-05 2018-10-02 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2018-02-26 2018-03-23 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2018-02-26 2018-03-23 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2018-01-26 2018-03-23 N
Provide activities to meet all resident's needs. Health 2018-01-26 2018-03-23 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2018-01-26 2018-03-23 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2018-01-26 2018-03-23 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2018-01-26 2018-03-23 N
Ensure that residents are free from significant medication errors. Health 2018-01-26 2018-03-23 N
Provide routine and 24-hour emergency dental care for each resident. Health 2018-01-26 2018-03-23 N
Provide or obtain dental services for each resident. Health 2018-01-26 2018-03-23 N
Install corridor and hallway doors that block smoke. Fire Safety 2018-01-31 2018-03-06 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2018-01-31 2018-03-06 N
Have power receptacles that are properly grounded. Fire Safety 2018-01-31 2018-03-06 N
Ensure proper usage of power strips and extension cords. Fire Safety 2018-01-31 2018-03-06 N
Provide activities to meet the interests and needs of each resident. Health 2017-09-08 2017-10-16 Y
Ensure residents maintain acceptable nutritional status. Health 2017-09-08 2017-10-16 Y
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2017-04-12 2017-04-26 Y
Have a program that investigates, controls and keeps infection from spreading. Health 2017-04-12 2017-04-26 Y
Try to resolve each resident's complaints quickly. Health 2016-12-08 2017-02-14 N
Allow residents the right to participate in the planning or revision of care and treatment. Health 2016-12-08 2017-02-14 N
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2016-12-08 2017-02-14 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2016-12-08 2017-02-14 N
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Health 2016-12-08 2017-02-14 N
Store, cook, and serve food in a safe and clean way. Health 2016-12-08 2017-02-14 N
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2017-01-17 2017-02-14 Y
Provide medically-related social services to help each resident achieve the highest possible quality of life. Health 2017-01-17 2017-02-14 Y
Keep accurate, complete and organized clinical records on each resident that meet professional standards. Health 2017-01-17 2017-02-14 Y
Meet other general requirements. Fire Safety 2016-12-13 2017-01-31 N
Have proper medical gas storage and administration areas. Fire Safety 2016-12-13 2017-01-31 N
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Health 2016-01-15 2016-03-16 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2016-01-15 2016-03-15 N
Upon the death of a resident, convey the resident?s personal funds and an accounting of those funds to the appropriate party. Health 2016-01-15 2016-03-15 N
Try to resolve each resident's complaints quickly. Health 2016-01-15 2016-03-15 N
Allow residents to easily view the results of the nursing home's most recent inspection. Health 2016-01-15 2016-03-15 N
Allow residents to self-administer drugs if determined safe. Health 2016-01-15 2016-03-15 N
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2016-01-15 2016-03-15 N
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Health 2016-01-15 2016-03-15 N
Reasonably accommodate the needs and preferences of each resident. Health 2016-01-15 2016-03-15 N
Provide activities to meet the interests and needs of each resident. Health 2016-01-15 2016-03-15 N
Provide housekeeping and maintenance services. Health 2016-01-15 2016-03-15 N
Conduct initial and periodic assessments of each resident's functional capacity. Health 2016-01-15 2016-03-15 N
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2016-01-15 2016-03-15 N
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2016-01-15 2016-03-15 N
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Health 2016-01-15 2016-03-15 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2016-01-15 2016-03-15 N
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Health 2016-01-15 2016-03-15 N
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Health 2016-01-15 2016-03-15 N
Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed. Health 2016-01-15 2016-03-15 N
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Health 2016-01-15 2016-03-15 N
Store, cook, and serve food in a safe and clean way. Health 2016-01-15 2016-03-15 N
Dispose of garbage and refuse properly. Health 2016-01-15 2016-03-15 N
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Health 2016-01-15 2016-03-15 N
Have a program that investigates, controls and keeps infection from spreading. Health 2016-01-15 2016-03-15 N
Ensure laboratory services, blood blanks and transfusion services provided on site meet requirements for certified laboratories; or have an agreement to obtain services from an offsite laboratory, that meets the same requirements. Health 2016-01-15 2016-03-15 N
Keep accurate, complete and organized clinical records on each resident that meet professional standards. Health 2016-01-15 2016-03-15 N
Corridors or aisles that are unobstructed and are at least 8 feet in width. Fire Safety 2016-01-28 2016-02-15 N
Automatic sprinkler systems that have been maintained in working order. Fire Safety 2016-01-28 2016-02-15 N